Monday, June 5, 2017

Lauren Touyet - Salesforce Ireland User Group

This blog is part of a blog series to highlight Salesforce Community Champion, from user group leaders, developer group leaders, and members from around the world #Ohana

Today, we have Lauren Touyet from Ireland, the leader of OhanaCoffee and co-leader of Ireland User Group, she would like to share with us how great is Ireland meetup.

Hello Lauren, tell us about yourself, which User Group you lead, and how many co-leaders in your User Group?
I started off with Salesforce back in 2011 and am now 2 times certified and I currently work for a partner DocuSign as a Senior Business Systems Analyst. 
My hobbies are Salesforce! I found and lead OhanaCoffee a virtual meet up for the community

 I am a co-organiser of Surf Force and a co-leader of the Ireland User Group, there are 2 leaders of our group Bartley Doyle and myself.

How do you become User Group leader? what does your journey become co-leader? and what make you interested in accepting the role as group co-leader? 
I had been attending the user groups for nearly 2 years and had presented at 2 meet ups. Salesforce loved how passionate I was and how much I loved to talk about Salesforce that they asked me to be a leader! 
I became a leader in Oct 2016 just 1 week before Dreamforce 2016, when I got to Dreamforce I went to the State of the Union and instantly started connecting to other leaders and getting ideas on how they ran their groups.

How often your group meetup?
We meet once a quarter and meet for some ad hoc meetings like the Dreamforce Outpost, Lightning World Tour, our next ad hoc is Lightning in a Box on July 12th. 

How long have been the group established?
The group was founded in 2013 by Bartley Doyle my co-leader, but I didn’t find it until 2015 when I was looking to meet others who worked with Salesforce.

How big is your user group member, and the average number of members attended the meetup? 
We have over 400 on the Communities Group however for the meet ups the numbers vary depending on the time of year we get a steady 30-40 people ranging from Admins to Devs, business users, and new customers. 

What have you learned as group leader?
There is no shortage of help and Ideas from the community and it is important to get feedback from the members and act on the feedback!

What do you love being User Group leaders?
I love getting to talk to the #Ohana and help others – our user group meeting last night I did an unplanned presentation on Trailhead as we had 2 customers who were new to Salesforce and asking where can they get training. Being able to connect people to the wider #Ohana also makes me so happy! 

I experienced impostor syndrome ( early in my career and didn’t have the support of the community as I didn’t know it was there, what really motivates me is making sure every salesforce user in Ireland has a place they can come and get advice.

What do the challenges do you face a User Group leader and how to overcome it?
Trying to get speakers and picking relevant topics for a wide section of people can be tough – if anyone reading this wants to talk at our next meet up just let me know!

Tell us what is unique and special about Ireland User Group
We don’t just talk about releases or new products we talk about actual problems we have faced and how we have solved them – you’d be surprised how many people say, “I had a similar issue and now I know how I can solve it”.

Share with us some tips that make your User Group a success
I think it is the same for all user groups! Swag! The Salesforce Community Loves Swag!

What would like to see your User Group in the future? 
I really would love to see more users attending and maybe some people from Salesforce America come over to Ireland and present to us!

One last thing you would like to share with the community
The Community is amazing I have never seen a community so close even when not close geographically! I have met some of my best friends on the community and know everyone has my back – it’s a fantastic feeling.

Simplysfdc Comment: wow OhanaCoffee, Surf Force - seems like you have all the cool stuff and fun of the community. But, only for people from Salesforce America? come on, we are #Ohana, not just America, kidding ;)

Anyway, I love the photos with Ireland flag, they definitely awesome!

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